How does it work?
If a home system or appliance breaks down or stops working, you call the home warranty company.
Your home warranty company will call a service provider it has a business arrangement with.
The service provider will call you to make an appointment.
The service provider will fix the problem. If an appliance or system is malfunctioning and can’t be repaired, depending on your contract coverage, your home warranty company will pay to replace and install the appliance.
You will pay a small trade service fee (usually less than $100).
What’s not covered? Check your specific policy, but in general:
Outdoor items such as sprinklers
Refrigerators, washers, dryers and garage door openers
Spas and pools, unless specific coverage requested
What can cause denial of a claim?
Unusual wear and tear
General coverage includes
Inside plumbing stoppages
Range and oven
Your responsibility is to read thoroughly and understand your warranty before you agree to the terms. Be sure to clear up anything you don’t understand before you sign anything.